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Your contracts deserve the highestlevel of protection.

Hosting in France and Belgium, AES-256 encryption, GDPR by default, eIDAS signature.Security is not an option.

5 commitments to protect your data

France and Belgium hosting

Contract data hosted in France and Belgium, on Google Cloud

AES-256-GCM encryption

Sensitive data encrypted at rest. HTTPS/TLS in transit.

GDPR by default

Privacy by Design. DPA available. Data subject rights supported.

No AI training

Your contracts are never used to train the AI. PII removed before analysis.

Full audit trail

Immutable history. Integrity verification. Minimum 90-day retention.

Data protection

Technical details.

Every layer of Pactolane is designed to protect your contract data.

01

Encryption at rest

AES-256-GCM with scrypt key derivation. AAD (Additional Authenticated Data) to prevent tampering.

02

Encryption in transit

HTTPS/TLS for all client-server communications.

03

Passwords

Hashed with bcrypt (10 rounds): irreversible. No password stored in plaintext.

04

OAuth tokens

AES-256 encrypted in the database. Never stored in plaintext.

05

Third-party personal data

Emails, phone numbers, addresses encrypted at rest (GDPR Art. 32).

06

HMAC verification

Constant-time SHA-256 for tokens and webhooks. Timing-attack prevention.

07

Multi-tenant isolation

Each organization only sees its own data. Cache with TTL.

08

CSRF protection

Anti-forgery token, per control A.14.1.2 of the ISO 27001 standard.

09

File validation

Real MIME-type verification via magic bytes (PDF, PNG, JPEG, GIF, WebP, DOCX).

10

PII sanitization for AI

14 types of personal data removed before sending (emails, phone numbers, IBAN, national ID, etc.).

GDPR compliance

Your rights, implemented natively.

Every right under the GDPR is technically supported in Pactolane.

Art. 15

Right of access

View all your personal data from the account settings.

Art. 20

Right to portability

Full export as ZIP (summary PDF + 9 JSON files), in the user's language.

Art. 17

Right to erasure

Account deletion and data anonymization. Deletion of ~60 data types in a transaction.

Art. 6-7

Consent

Explicit consent collected for processing activities that require it. Specific AI consent required.

Art. 32

Processing security

AES-256 encryption of third-party personal data in the database.

Art. 5

Minimization

Only strictly necessary data is collected and processed.

Access control

Authentication & role management

Granular roles
Multiple role levels to separate administration, validation, viewing and external access
60+ permissions
Granular control by resource and action
MFA (TOTP)
Multi-factor authentication with 10 recovery codes
Rate limiting
Anti-brute-force protection on sensitive endpoints
Secure sessions
JWT (HS256, 7 days), httpOnly cookie, token version verification
eIDAS compliance

Electronic signature compliant with the European regulation

SES level
Simple Electronic Signature compliant with eIDAS (EU 910/2014)
Identity verification
Verification via OTP code sent by email, with expiry and attempt limit
Audit trail
Timestamp, IP address, User-Agent, document hash
Proof certificates
Generation, validation and revocation of proof certificates
Retention
Logs retained for a minimum of 90 days
Audit Trail & Traceability

Every action tracked.
Every piece of evidence kept.

  • Document creation, modification, deletion
  • Viewing (who saw what, when)
  • Approvals and rejections (with comments)
  • Signatures (with proof certificate)
  • Exports and downloads
  • Permission changes
  • Critical administrative actions (auto alert)
  • Chain integrity verification

Immutable history. Minimum 90-day retention. Automatic alerts to administrators for critical actions.

Frequently asked questions

Your questions about security.

Q.01Where exactly is my data hosted?

In France and Belgium, on Google Cloud Platform, the host that Pactolane discloses transparently. Your contract data resides in the European Union.

Q.02Who can access my contracts at Pactolane?

No one by default. Multi-tenant isolation ensures each organization only accesses its own data. Our support team has no access to your contracts.

Q.03Is my data used to train your AI?

No. Never. Moreover, 14 types of personal data are automatically removed from the text before any analysis by PactAI (emails, phone numbers, IBAN, national ID, bank cards, SIRET/SIREN, IP addresses, etc.).

Q.04Can you sign a DPA?

Yes. Our standard DPA (Data Processing Agreement) is available on request. Contact us at contact@pactolane.com.

Q.05What happens if I cancel?

Full export of your data guaranteed (right to portability, GDPR Art. 20). ZIP with summary PDF and 9 JSON files. Permanent deletion within 30 days.

Questions about security?

Our team is available to answer all your technical and compliance questions.

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