Q.01How does CLM software work?
CLM software like Pactolane takes every contract through eight steps: creation, collaboration and negotiation, analysis, approval, signature, centralization, deadline and obligation tracking, then portfolio management. In Pactolane, these steps take place on one platform, and the contract keeps its comments, decisions and audit trail from one step to the next. For the general principle, see our explainer on the contract lifecycle and the guide on CLM software.
Q.02Which steps are included in the Team plan?
Pactolane's Team plan (€149 per month excl. VAT, 7-day free trial) covers contract creation from your templates and clause library, internal collaboration, negotiation with the counterparty, playbook analysis, approval workflows, native and unlimited simple electronic signature, the contract repository, the counterparty directory and the dashboard. The Growth (€499 per month excl. VAT) and Scale (from €2,500 per month excl. VAT) plans add deadline and obligation tracking, PactAI and contract families. Full details are on our pricing page.
Q.03Does the counterparty need to use Pactolane?
With Pactolane, your counterparty negotiates and signs without creating an account. To negotiate, they receive a secure link by email, valid for 30 days, confirm their address with a one-time code and propose changes within the permissions you grant them. To sign, they likewise confirm their address with a one-time code. Learn more about negotiation and electronic signature.
Q.04Can we bring in contracts that are already signed?
You import your already signed contracts into Pactolane as PDF or Word files: the text is extracted and, if you choose a playbook, the clauses are analyzed and the contract receives a score. On every plan, AI also extracts the contract's key information, then the contract joins the contract repository like those created in the platform. On the Growth and Scale plans, automatic AI analysis is added, and you record the contract's deadlines and obligations and link its amendments to it.
Q.05How do I get started with Pactolane?
Getting started with Pactolane follows four stages: create your organization's workspace, invite your team, import your existing contracts and configure your playbooks. You can start on your own with the free trial of the Team (7 days) or Growth (14 days) plans, or book a demo on your own use cases; the Scale plan adds dedicated support and legal onboarding. The pace depends on the volume of contracts to bring in and the number of teams involved. See also our guide to a successful first CLM rollout.
Q.06Who decides the legal substance of contracts?
In Pactolane, the legal substance is decided by your lawyers and your legal counsel: the platform applies the positions written in your playbooks, routes the contract through the approval workflow you have defined and records every decision. When a clause falls into a fallback or red-line position, a lawyer on your team accepts or rejects it with a comment. On the Growth and Scale plans, PactAI prepares the analysis, and you check its answers before acting.
Q.07Does Pactolane connect to our tools?
Pactolane connects to DocuSign, Yousign and Dropbox Sign from the Team plan, and to your CRM (Salesforce, HubSpot, Pipedrive, Zoho CRM) and your cloud storage (Google Drive, OneDrive, Dropbox, Box) from the Growth plan. A connected CRM lets you import your accounts and contacts into the counterparty directory. The Scale plan opens up the REST API, webhooks and the MCP server so that contracts and their data can flow to and from your other applications. See our integrations page.